Amanda H. Jarvis

Chicago, IL

Qualifications Profile

Accomplished, self-motivated Administrative Professional offering a unique blend of experience and skills covering business administration, office management, executive assistance, and virtual assistance. Proven capacity to manage office processes and procedures as well as ability to establish efficient structures and systems to ensure accurate management of data and information. Experience in marketing and branding support. Consistently delivers exemplary levels of customer service, rapidly building positive rapport with clients, facilitating accurate articulation of client needs, and delivery of solutions. Expert in performing in virtual environments while managing administrative tasks.

  • Administrative Management

  • Virtual Assistance

  • Executive Support

  • Expense Reporting

  • Calendar Coordination & Planning

  • Database Management

  • Event Management

  • Marketing, Social Media & Branding

Career Highlights

  • Excelled in remote environments while performing virtual assistance duties and meeting tight deadlines.

  • Spearheaded the design and staffing of 40+ industry tradeshow booths.

  • Established a Shopify store including creation of databases and all product photography.

  • Prepared marketing and advertising materials for international print and digital publications.

  • Researched and resolved complex problems efficiently.

Professional Experience

NEIGHBORHOOD FIBER COMPANY | Baltimore, MD | 2023 – Present

Virtual Assistant

Provided high level of support to the president in daily tasks, which included managing business, staff, and home duties. Executed convention and event marketplace research and preparation. Managed state sales tax licensing, filing, and payment for 6 states.

  • Performed payroll management, onboarding, and offboarding via Square Payroll.

  • Conducted travel research and booking for personal and business events.

  • Maintained accountability for executive assistance associated with calendar management, appointment making, expense reporting, calendar coordination, and meeting planning.

LORNA’S LACES | Chicago, IL/Louisville, KY | 2003 – 2023

Owner/Operator | 2017 – 2023

Office Manager | 2003 – 2017

Collaborated with retail store owners to determine customer needs and provide product suggestions to best serve customers. Trained new employees in proper procedures. Designed Shopify retail store including databases and all photography. Attended semi-annual trade shows while exhibiting to wholesale clients and end-users.

  • Executed office management and business administration activities.

  • Streamlined activities and introduced process improvements to boost efficiency.

  • Conceptualized and designed marketing materials, including print and electronic marketing campaigns, merchandise, and wholesale and retail newsletters.

  • Managed finance, bank accounts, accounts receivable, accounts payable, and payment processing.

  • Facilitated domestic and international shipping and receiving

Technical Skills

QuickBooks, Microsoft Office (Word, Excel, Outlook), Square POS/Payroll, Instagram for Business, Google Workspace, Shopify, Canva, Calendly, Slack, Zoom, Dropbox, Hiver, Trello, Mailchimp, Asana, Hiver